Microsoft now sells official replacement parts for Xbox controllers

The US Microsoft Store now offers official replacement parts for Xbox controllers, while Xbox Support features written and video guides for controller repairs.

Tom West

Published 01 Aug 2023

Microsoft has been offering a repairability initiative for Surface devices for a while, but it looks like it's now offering a similar scheme for official Xbox controllers. Currently, only the North American Microsoft Store is offering first-party controller parts for sale, but all players can access the official repair instructions from Xbox Support.

Official Xbox controller repair instructions

The Xbox repair and replacement parts page on the Microsoft Store offers a selection of parts for Xbox Series X|S and Xbox Elite Series 2 Controllers, such as replacement boards, buttons, and shells. The shells for both controllers only come in black or white color variants, however, so you'll not be able to mod your basic controller with a shell from a limited-edition variant, such as the Starfield Xbox controller. Prices range from $19.99 for an Xbox Series X|S Controller top case to $59.99 for an Elite Series 2 PCBA and Motor Assembly. Although the prices look a little expensive on paper, depending on the part of your controller that's faulty, it could be more cost-effective than purchasing a whole new controller, especially if you're comfortable with dismantling electronic items.

Instructions are available for repairing out-of-warranty Xbox Series X|S and Elite Series 2 Controllers on the Xbox Support site, as well as step-by-step tutorial videos on the Xbox Support YouTube channel.

Only replacement parts for official Xbox controllers are available, so you'll not find anything from the Designed for Xbox range.

Xbox Series X|S

Written by Tom West

Tom has been playing video games since he was old enough to hold a controller, experimenting with a number of systems until he eventually fell in love with Xbox. With a passion for the platform, he decided to make a career out of it, and now happily spends his days writing about that which he loves. If he’s not hunting for Xbox achievements, you’ll likely find him somewhere in The Elder Scrolls Online or fighting for survival in Battlefield.